At Joo’s branded perfume, we strive to deliver your orders as quickly and safely as possible. Below are the details of our shipping process:
Dispatch and Delivery Time:
Orders are typically prepared for dispatch within 1-2 business days (excluding weekends and national holidays).
Once dispatched, delivery may take 3-6 business days depending on your location.
If your order has not arrived by the expected date, please contact us to initiate an investigation with our shipping partner.
Note: Investigations to locate your package may take up to two weeks to resolve.
Shipping Charges: Shipping charges are calculated based on the destination and weight of the package. The shipping cost will be displayed at checkout before finalizing your purchase.
Lost or Delayed Shipments: In the rare event of lost or delayed shipments, please reach out to our customer support team, and we will assist in tracking or resolving the issue promptly. There could be some delays in transit during festive times of which our store won’t be liable and no refunds will be offered for the same.
Coverage:
We are proud to serve customers across all regions of India through our reliable logistic partners.
Commitment to Safe Delivery:
We understand that every order is a special gift to yourself or your loved ones. To ensure its safety, we collaborate with leading courier companies known for their fast and secure delivery services.
If you have any questions or need further assistance regarding your shipment, feel free to contact us at info@joo’s.co.in or call 9313139135 (Monday to Friday, 11 AM – 6 PM).